Enjoy free delivery on orders over £50
Last Updated: June 10, 2026
This Privacy Notice for Aurous Scents (“Company”, “we”, “us”, or “our”) explains how and why we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), including when you:
Visit our website at www.aurous-scents.com, or any website of ours that links to this Privacy Notice;
Purchase products from us;
Engage with us in other related ways, including sales, marketing, customer support, social media interactions, or events.
If you have any questions or concerns, please contact us at info@aurous-scents.com.
This summary provides key points from our Privacy Notice.
What personal information do we process? We may process personal information depending on how you interact with our Services, the products you purchase, and the choices you make.
Do we process sensitive personal information? No. We do not process sensitive personal information.
Do we receive information from third parties? We may receive information from payment processors and social media providers when you choose to interact with us through those services.
How do we process your information? We process your information to: fulfil and manage orders, provide customer support, improve and administer our Services, communicate with you, send marketing communications (where permitted), prevent fraud and maintain security, and comply with legal obligations.
Do we share personal information? We may share information with trusted third-party service providers where necessary to operate our business.
How do we keep your information safe? We implement reasonable technical and organisational security measures designed to protect your personal information.
What are your rights? Depending on your location, you may have rights regarding access, correction, deletion, restriction, portability, and objection to processing.
What Information Do We Collect?
How Do We Process Your Information?
What Legal Bases Do We Rely On?
When And With Whom Do We Share Your Information?
Do We Use Cookies And Tracking Technologies?
How Do We Handle Social Logins?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Controls For Do-Not-Track Features
Do UK, EU And Other Residents Have Specific Privacy Rights?
Do We Make Updates To This Notice?
How Can You Contact Us?
How Can You Review, Update Or Delete Your Data?
Personal Information You Disclose To Us We collect personal information that you voluntarily provide when you:
Create an account
Place an order
Contact us
Subscribe to marketing communications
Participate in promotions or surveys
The personal information we collect may include:
Name
Email address
Phone number
Billing address
Shipping address
Username and password
Payment details
Payment Data Payments made through our website may be processed by trusted third-party payment providers such as:
Stripe
PayPal
Klarna
We do not store complete payment card information on our servers.
Social Login Data If you choose to register or log in through social media platforms, we may receive certain information associated with your social media account.
Automatically Collected Information When you visit our website, we may automatically collect information such as:
IP address
Browser type
Device information
Operating system
Pages viewed
Referring website
Time spent on pages
General location information
This information helps us improve our website and protect against fraud.
We process your information to:
Create and manage customer accounts
Process and fulfil orders
Arrange shipping and delivery
Manage returns and refunds
Respond to enquiries
Provide customer support
Improve our products and services
Send promotional communications (where legally permitted)
Detect and prevent fraud
Comply with legal obligations
If you are located in the UK or EEA, we rely on:
Consent: Where you have provided consent for a specific purpose.
Contractual Necessity: To fulfil our obligations when processing orders or providing services.
Legitimate Interests: To improve our services, protect our business, and communicate with customers.
Legal Obligations: Where processing is required to comply with applicable laws and regulations.
Vital Interests: Where necessary to protect someone’s safety or wellbeing.
We may share your information with:
Service Providers Including providers that assist with:
Payment processing
Website hosting
Email communications
Analytics
Customer support
Delivery and logistics
Business Transfers If Aurous Scents is involved in a merger, acquisition, financing, or sale of business assets.
Legal Requirements Where disclosure is required by law or to protect our legal rights.
We do not sell your personal information.
Yes. We use cookies and similar technologies to:
Keep the website functioning properly
Remember user preferences
Analyse website performance
Improve user experience
Deliver relevant advertising
You can manage cookie preferences through your browser settings.
If you choose to register or log in through a social media account, we may receive information such as:
Name
Email address
Profile image
Public profile information
We only use this information for purposes described in this Privacy Notice.
We retain personal information only for as long as necessary to:
Provide our Services
Fulfil legal obligations
Resolve disputes
Enforce agreements
When information is no longer required, it will be securely deleted or anonymised.
We implement reasonable technical and organisational safeguards designed to protect personal information.
However, no online transmission or storage system can be guaranteed to be completely secure.
Our Services are not directed at individuals under the age of 18.
We do not knowingly collect personal information from children under 18 years old. If we become aware that such information has been collected, we will take steps to delete it.
Depending on your location, you may have rights to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request data portability
Withdraw consent
To exercise your rights, contact: info@aurous-scents.com
Some browsers include Do-Not-Track (“DNT”) settings.
At this time, no uniform standard exists for recognising DNT signals, and our website does not currently respond to them.
Residents of the UK, EEA and certain other jurisdictions may have additional rights under applicable data protection laws.
You may also have the right to lodge a complaint with your local data protection authority. For UK residents, this is the Information Commissioner’s Office (ICO).
Yes. We may update this Privacy Notice from time to time to remain compliant with applicable laws and reflect changes to our Services.
The updated version will always be indicated by the “Last Updated” date at the top of this page.
If you have questions about this Privacy Notice or your personal information, contact us at:
Aurous Scents
Website: www.aurous-scents.com
Email: info@aurous-scents.com
You may request to review, update, correct, or delete your personal information by contacting us at: info@aurous-scents.com
We will respond in accordance with applicable data protection laws.