Enjoy free delivery on orders over £50
Dispatch: Orders are typically dispatched within 1 working day. During busy periods, dispatch may take up to 48 hours.
Delivery: Most orders arrive within 2–4 working days after dispatch (excluding bank holidays).
Extended Delivery Areas: Deliveries to Northern Ireland, the Highlands, and Islands may take an additional 1 working day.
Standard Dispatch Timeframe
At Aurous Scents, our goal is to dispatch all orders within 1 working day. During busy periods, we aim to dispatch orders within 48 hours.
Weekend Orders
Orders placed after 12:00 PM on Friday, or on Saturday or Sunday, will usually be dispatched on the following Monday (excluding bank holidays and peak periods).
Shipping Address Information
Please ensure that your shipping address is entered correctly when placing your order. Incorrect or incomplete address details may result in delays to delivery.
Standard Delivery Timeframe
Once dispatched, most orders arrive within 2–4 working days (excluding bank holidays). For customers in Northern Ireland, the Highlands, and Islands, delivery may take an additional 1 working day.
Royal Mail Services
Both Royal Mail Tracked 24 and Royal Mail Tracked 48 are service names and do not guarantee delivery within 24 or 48 hours. Delivery timeframes are estimates only and may vary depending on location, seasonal demand, and courier operations.
| Service | Estimated Delivery After Dispatch | Important Information |
| Royal Mail Tracked 24 | Typically 1–2 working days | Estimated service only; not a guaranteed 24-hour delivery service. |
| Royal Mail Tracked 48 | Typically 2–4 working days | Estimated service only; not a guaranteed 48-hour delivery service. |
Delivery Delays
While we work closely with our delivery partners, occasional courier delays can occur that are outside of our control. If you experience any issues with your delivery, please contact us at: info@aurous-scents.com
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
If you cannot find your dispatch email, please check your spam or junk folder. You can use the tracking link provided in the email to view the latest delivery updates.
Free shipping promotions are available exclusively to customers located within the United Kingdom.
If you have any questions regarding shipping or delivery, please contact:
Aurous Scents
Website: www.aurous-scents.com
Email: info@aurous-scents.com
